Turn user feedback into actionable insights instantly with AI

Connect all customer feedback under one roof and automatically analyse it so your product teams can make better, user-driven decisions.

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Aggregate

Centralize and organize your user feedback

  • Aggregate feedback

    Easily collect customer feedback from diverse sources, such as app store, sales calls, support conversations, and review platforms.

  • Automated data integrations

    Import data with a few clicks through native integrations.

  • Consistent feedback themes

    Automatically tag customer feedback for easier organization and analysis.

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Analyze

Extract valuable insights from your data

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  • Understand trends

    Move beyond surface-level topics to uncover the specific reasons behind feedback trends.

  • Compare sentiments

    Analyze and compare different feedback channels and sentiments to gain an in-depth view of your audience.

  • Identify anomalies

    Detect and receive alerts on unusual spikes in feedback to address issues proactively.

Implement

Transform insights into strategic actions

  • Precision filtering

    Filter your data to discover the most impactful feedback and trends for developing your product.

  • Build narratives

    Use your personal AI assistant to build narratives and find useful opportunities with a single click.

  • Collaborate with your team

    Share significant trends and issues with your team and work towards meeting customer needs and expectations together.

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Copilot

Less manual work, more results

UserSoup helps you distill insights from all the noise and save valuable time.

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Use cases

Empowering product experts

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Product managers

A comprehensive toolkit for product managers to transform user feedback into product innovation.

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Founders

UserSoup empowers founders to align their vision with customer expectations through efficient feedback analysis.

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Product designers

With the right insights, product designers can create intuitive and engaging user experiences.

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Marketers

UserSoup helps marketers to better listen to users so they can craft campaigns that truly resonate.

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Support

UserSoup improves the efficiency of support teams by enabling them to resolve issues faster and improve customer satisfaction.

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Sales

With UserSoup, sales teams can better understand customer needs and preferences and tailor their pitches to increase conversion rates.

Integrations

Consolidate user interactions

Connect the tools and apps where your users talk about your product.

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Support

Frequently asked questions

Try UserSoup today

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