Turn user feedback into actionable insights instantly with AI
Connect all customer feedback under one roof and automatically analyse it so your product teams can make better, user-driven decisions.
Centralize and organize your user feedback
Aggregate feedback
Easily collect customer feedback from diverse sources, such as app store, sales calls, support conversations, and review platforms.
Automated data integrations
Import data with a few clicks through native integrations.
Consistent feedback themes
Automatically tag customer feedback for easier organization and analysis.
Extract valuable insights from your data
Understand trends
Move beyond surface-level topics to uncover the specific reasons behind feedback trends.
Compare sentiments
Analyze and compare different feedback channels and sentiments to gain an in-depth view of your audience.
Identify anomalies
Detect and receive alerts on unusual spikes in feedback to address issues proactively.
Transform insights into strategic actions
Precision filtering
Filter your data to discover the most impactful feedback and trends for developing your product.
Build narratives
Use your personal AI assistant to build narratives and find useful opportunities with a single click.
Collaborate with your team
Share significant trends and issues with your team and work towards meeting customer needs and expectations together.
Less manual work, more results
UserSoup helps you distill insights from all the noise and save valuable time.
Get started — it's free
Empowering product experts
Product managers
A comprehensive toolkit for product managers to transform user feedback into product innovation.
Founders
UserSoup empowers founders to align their vision with customer expectations through efficient feedback analysis.
Product designers
With the right insights, product designers can create intuitive and engaging user experiences.
Marketers
UserSoup helps marketers to better listen to users so they can craft campaigns that truly resonate.
Support
UserSoup improves the efficiency of support teams by enabling them to resolve issues faster and improve customer satisfaction.
Sales
With UserSoup, sales teams can better understand customer needs and preferences and tailor their pitches to increase conversion rates.
Consolidate user interactions
Connect the tools and apps where your users talk about your product.
Learn moreFrequently asked questions
Getting started with UserSoup is fast and easy: just sign up for a free account. You can start importing your feedback data and integrating various tools right away.
You can import user interviews, demos and NPS sheets. UserSoup supports multiple file formats to make it easy for you to get started.
UserSoup uses the latest AI models for analysis. It determines sentiment, identifies topics and keywords, extracts key insights and more to help you understand user feedback better.
We offer a free plan that allows you to get started without any cost. For more advanced features and higher data limits, we have tiered subscription plans to suit different needs.
Try UserSoup today
Get started for free — no credit card needed.
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